Accessibility Statement

We are committed to making our website as accessible and inclusive as possible for all visitors. Our aim is to support a smooth digital experience for people using assistive technologies, including screen readers, keyboard-only navigation, and other accessibility tools. We continuously review the structure, content, and interaction patterns of our pages to help ensure they are understandable, usable, and perceivable by a wide range of users. This accessibility statement explains the measures we take, the standards we aim to meet, and how accessibility requests can be raised.

Our website is designed with WCAG 2.1 AA as a guiding benchmark. This means we work to improve text readability, colour contrast, heading structure, form labelling, focus visibility, and the availability of text alternatives where needed. We also aim to keep content clear and consistent so users can navigate information with confidence. Where possible, we use semantic HTML to help assistive technologies interpret page structure more effectively.

Accessibility is an ongoing process, and we understand that digital inclusion depends on regular review and improvement. As new content or features are added, we assess them against accessibility expectations and make adjustments when needed. This includes checking whether interactive elements can be reached and operated through a keyboard, whether images and non-text content are meaningful, and whether screen-reader users receive a logical reading order.

Keyboard navigation is an important part of our approach. Users should be able to move through pages, menus, forms, and interactive controls without relying on a mouse. We aim to provide visible focus states, predictable tab order, and clear labels so that navigating by keyboard remains practical and efficient. If a component does not behave as expected, it is treated as a priority for review.

Screen-reader support and content structure

We make efforts to support screen-reader compatibility by using descriptive headings, logical grouping of content, and meaningful link text. Content should be structured in a way that helps users understand the purpose of each section. When possible, we avoid unnecessary complexity in layout and wording so that assistive technology can process the information more effectively.

Our pages are intended to work with common screen-reader software by preserving a clear hierarchy from H2 and H3 headings through to paragraphs and lists. We also aim to ensure that interactive controls include accessible names and that important information is not conveyed by colour alone. In addition, we review whether dynamic updates and alerts are presented in a way that can be detected by assistive technologies.

Accessibility features we aim to maintain

To support a more accessible area online, we focus on several practical measures. These include readable text sizes, sufficient contrast, consistent navigation, proper list markup, and clear instructions for completing tasks. We also try to avoid content that flashes rapidly or depends solely on visual cues. Where documents or embedded features are used, we assess whether they can be accessed through assistive tools or whether alternatives are needed.

We recognise that accessibility can vary across browsers, devices, and assistive technologies. Because of this, we test and review content with different use cases in mind. Our goal is to reduce barriers and make the experience as reliable as possible for people with diverse needs, including users with visual, motor, cognitive, or auditory differences. Continuous improvement remains central to our accessibility approach.

If you encounter a page, feature, or document that is difficult to use, we welcome accessibility requests and concerns. Please describe the issue as clearly as possible, including the page or element involved and the kind of support you need. This helps us investigate and respond appropriately. We will consider adjustments, alternative formats, or other reasonable steps where feasible.

We also aim to keep our content understandable and consistent. That means using plain language where possible, avoiding unnecessary jargon, and presenting information in a way that is easy to scan. Lists, headings, and emphasis are used carefully to improve readability without overwhelming the user. In addition, we review whether italic and underlined text are used meaningfully and sparingly so that emphasis does not create confusion.

Compliance status and ongoing review

Our target is to align this website with WCAG 2.1 AA compliance. While we work toward that standard, we continue to identify and address issues as part of ongoing maintenance. Accessibility improvements may include refining templates, correcting heading order, updating labels, and checking that all new content meets the same expectations as existing material.

We understand that a truly accessible website is not achieved once and then forgotten. It requires ongoing testing, user awareness, and thoughtful content management. For this reason, accessibility is considered during planning, publishing, and maintenance stages so that new features do not unintentionally create barriers.

Contact for accessibility requests is available for anyone who experiences difficulty accessing content or functionality. We encourage users to report issues related to screen readers, keyboard navigation, forms, page structure, downloadable content, or any other barrier that affects use. We will review the request and take reasonable steps to improve access where possible.

Thank you for helping us improve the usability of our website. Your input supports a better experience for everyone and helps us strengthen our commitment to inclusive digital access. We remain focused on providing an accessible area that is practical, understandable, and welcoming to a broad range of users.